jongnhams.com

Frequently Asked Questions

Q. What is Jongnhams?

A. Jongnhams helps you find the best and cheap restaurants in Phnom Penh and other cities across Cambodia. Find a recommendation based on your taste, rating, location, and price or from your friends and other experts. We have reinvented local search to help you find your great dishes. Download our app for your phone now at [Link to IOS or android]

Q. Are there any restaurants besides Phnom Penh?

A. We have only listed restaurants in Phnom Penh. Soon there will be restaurants registered across Cambodia. Please keep updating with Jongnhams.

Q. How to search restaurants?

Please refer to this [link] for how to search restaurants on website and on application.

Q. How do I sign up for Jongnhams?

A. Click on Sign Up

 

 

And after that you could sign up with email address or Facebook account.

Q. How do I confirm my email address?

A. After you sign up your account with email. There will be a confirming message sent to your mail. Go your email and click on the link to confirm. If you don't see the confirming message, please check at Spam folder or resend the message. You can try signing up with Facebook account.

Q. How can I change personal information on my user profile?

Please go to Account page and change your profile image or personal information.

Firstly, Log in your account.

 

Click on Account to change your personal information.

Q. How to review a restaurant?

A. For website, please select the restaurants you'd like to review and then click on Review button under Search Bar.
For App, please select the restaurants you'd like to review and on the image, you see 3 buttons: Favourite, Review and Share. Click on Review button.

For website.

 

For Mobile App.

Q. How do I reset my password?

A. During Log in, please select Forget your password? to reset your password.

Q. How can I bookmark restaurants I'd like to go or try?

A.  For website, please select the restaurants you'd like to save and then click Save button under Search Bar.
For App, please select the restaurants you'd like to save and on the image, you see 3 buttons: Favourite, Review and Share. Click on Favourite button.

For website.

 

For Mobile App.

Q. How do I edit one of my reviews?

A. Please go to your account, go to Review and click Edit.

Q. How are search results ordered?

A. Search results are intended to provide the most useful results to users. On application, in default, results will be ordered by distant from user. However, you can sort them by ranking, view, or price.

Q. Can I sign up with twitter account?

A. You are required to sign up with facebook account or email account.

Q. I want to report issues with wrong places or wrong information? What to do?

A. Please go to Feedback mentioned below and write us your suggestion. From here, you can let us know if the place is permantly closed, inappropriate or duplicate.

https://www.jongnhams.com/feedback

If you are on a mobile devices, go to Profile > Feedback

Q. Why do restaurants that are permanently closed sometimes still appear in Jongnhams search results?

A. We are committed to provide useful information to all users. After we have verified that the restaurants are permanently closed, we will mark Permanently Closed near the restaurant name. Please report to us if you find out closed restaurants.

Q. How do I admin my restaurant page?

A. We are developping admin page for restaurant owners. Soon you can admin your own page without no cost. Contact 023 211 081 for more details.

Q. How do I add/create a place?

A. We are developping admin page for restaurant owners. You are required to verify that you are restaurant owner to add your restaurant on our website without no cost. Contact 023 211 081 for more details.

Q. How do I edit a place/change information or images on my restaurant page?

A. We are developping admin page for restaurant owners. Soon you can admin your own page without no cost. Contact 023 211 081 for more details.